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Appointees who have taken their oath of office and assumed the duties of the position are entitled to receive their salaries.

This was clarified by the Civil Service Commission (CSC) in light of the delay in the issuance of salaries of newly-hired teachers, allegedly because their appointments have not yet been approved by the CSC.

“The appointment issued by the agency is enough to warrant the release of the appointee’s salaries and wages. Thus, the Commission urges the Department of Education to release their salaries immediately,” said CSC Chairperson Alicia dela Rosa-Bala.

Please be informed that the Contact Center ng Bayan (CCB) has been experiencing a system error since 25 March 2019.

The Civil Service Commission is working for the resumption of the CCB call services.  

For the meantime, customers may lodge their feedback through the following modes:

SMS: 0908-8816565

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

CCB Web Portal: www.contactcenterngbayan.gov.ph

Thank you for your patience.

Government workers should provide fast, efficient, and honest services to the public.

This reminder was issued by the Civil Service Commission (CSC) as it launched Oplan Malasakit sa Serbisyo, the conduct of spot checks of government agencies nationwide. In her frontline service visit to agencies in Legazpi City, CSC Commissioner Aileen Lourdes A. Lizada reiterated her call to all government workers to be quick, courteous, and efficient in dealing with clients.

“The conduct of spot checks is in line with the CSC’s role in the Philippine Development Plan under Pillar 1, Malasakit or Enhancing the Social Fabric. We will be testing the frontline services of government agencies including LGUs. Our teams go out incognito and transact with these agencies to personally get a feel on the kind of treatment that ordinary clients experience when they go to government agencies,” explained Commissioner Lizada, adding, “If the first two visits in the LGUs of Naval and Legazpi City are an indicator, marami pang areas for improvement in the delivery of government services.”

As it joins the nation in celebrating March as the National Women’s Month, the Civil Service Commission (CSC) reported the improvement in the employment of women in the civil service.

CSC Commissioner Aileen Lourdes A. Lizada cited the CSC’s Inventory of Government Human Resources, a survey of government workers conducted in December 2017 wherein out of the 1,835,118 total government personnel in the country, 1,016,073 or almost 60% are women. Career employees comprise 89.8% of the total population or 1,647,891, while noncareer employees is at 187,227 or 10.2%. The career service is characterized by entrance based on merit and fitness determined as far as practicable by competitive examinations or based on highly technical qualifications, opportunity for advancement, and security of tenure. On sex classification, there are more female employees in the career service across all regions, representing 61.66% or 1,016,073 out of 1,647,891 career employees. In the noncareer service, the number of male employees is slightly higher at 107,136 (57.22%) compared to 80,091 female employees (42.78%).

Be quick, courteous, and efficient in dealing with clients. Government working hours should not be spent playing games or in social media.

This warning was issued by the Civil Service Commission (CSC) as Commissioner Aileen Lourdes A. Lizada announced that she will do spot checks of national government agencies and local government units nationwide to check services provided.

“In all my regional visits, the formula will be the same. We will visit government offices at any given hour. We need to let government workers know that the CSC is monitoring them. Hindi ibig sabihin na nakapasok ka sa gobyerno ay wala na pong check. Paalala po sa lahat ng kawani ng gobyerno na gawin po natin ang nararapat lamang, magbigay ng mahusay at tapat na serbisyo sa kliyente natin,” explained CSC Commissioner Lizada.