An early Christmas treat from SM Appliance Center! Save the date: 29-30 November 2020

SM Appliance Center is opening its 24 Deals of Christmas Sale two (2) days early just for government workers! Visit any SM Appliance branch now and get early access to amazing deals up to 50% OFF on select items before the actual sale on 1-15 December 2020.

The following are the mechanics:
• All Philippine Government employees may avail the 24 deals of Christmas offers starting 29-30 November.
• Visit any SM Appliance branch and present the government agency ID or GSIS UMID at the counter to avail the discount of participating 24 Deals of Christmas offers.
• Offer is not valid in conjunction with 3 or 4-Day Sale, SMAC Sale, SM Prestige Preview Sale, BDO rebate/rewards and other on-going promotion.
• Online transaction is not included.


ADVISORY: Requests for Approval/Notation/Confirmation of Qualification Standards

The CSC advises all agencies to submit their requests for the approval/notation/confirmation of qualification standards (QS), including all supporting documents in electronic copies, pursuant to Section 41, Part I (General Policies), Rule VIII (Qualification Standards) of the 2017 Omnibus Rules on Appointments and Other Human Resource Actions (ORAOHRA), as amended, through the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. .

October 28, 2020


The 3rd Quarter Issue of the CS Reporter for 2020 is out! Download it here
Bouncing forward
Months of navigating through uncertainty and constant change must have been very challenging for all of us. Nonetheless, if you are still breathing, eating, working, or if you are reading this piece right now, I must say that we somehow manage to get by each day. How? I do not know exactly, but being a spiritual person, I would say it is because of the grace of the Almighty.
Zooming in to the human agency, they say that one of the most important values we must possess to survive this crisis is “resilience” or the ability to recover from or adjust easily and quickly to misfortune or change (Merriam-Webster). It is also defined as the ability of a substance or object to spring back into shape after deformation especially by compressive stress ( This is why we often encounter the phrase “bounce back” whenever we join a webinar or read an article about resilience. But will we ever get back to our normal shape? Is it possible for things to get back to the way they used to be? Will we ever be the same again?

With the ongoing pandemic and the forecasts about future trends in work and life in general, I doubt that we will get back to our old ways. This is perhaps the reason why experts in the subject of resilience have revisited the way the word is framed and have looked into how this term can be more relevant in the present time.

Taryn Marie Stejskal, Chief Resilience Officer of Resilience Leadership, highlighted in her talk during the 2020 HR and L&D Innovation Tech Fest that resilience is not just about merely bouncing back, or finding stability amid turbulent times. Rather, resilience is more about bouncing forward—letting yourself be bent, stretched, or compressed by difficult circumstances such as crises, but being able to get back on your feet as a new person, a stronger one.
This is what the Civil Service Reporter 3rd Quarter Issue 2020 is all about—bouncing forward with focus on the 120th Philippine Civil Service Anniversary (PCSA) theme, “Public Sector in the Age of Digital Transformation”. With the COVID-19 pandemic, we have certainly shared a lot of experiences, struggles, and lessons to learn that can help us become wiser and stronger individuals and organizations. The primary issue being the rapid digital transformation or the hastened Fourth Industrial Revolution.
The first few months following the declaration of community quarantine have tested our agility to adapt quickly to the changing demands. But now, it is about how we allow our shared experiences to shape us and our new normal without fixating our eyes and hopes on getting back to normal as in “before-COVID-19”. This CS Reporter issue aims to accompany you in your musings about the new shape of the public sector and civil servants during and post-COVID-19.

Our cover puts the 120th PCSA on spotlight. Read the cover story on pp. 24-28. Dive deep into why CSC has chosen the theme “Public Sector in the Age of Digital Transformation” and see how different government agencies and partners worked together to make this month-long celebration possible despite the ongoing pandemic and social gathering restrictions. The 120th PCSA was divided into four weeks with sub-theme each: Linggo ng Lingkod Bayani, Linggo ng Yamang Tao, Linggo ng Malasakit, and Linggo ng Pasasalamat.
The News section (pp. 8-14) highlights the different policies and issuances of the Civil Service Commission that facilitate changes in recruitment and appointment, and show malasakit (compassion) to government scholars overseas and to civil servants who have left the service either through retirement or voluntary resignation. An article is also dedicated to the CSC’s participation in the 53rd Anniversary of the Association of Southeast Asian Nations (ASEAN). Highlights on how some ASEAN Member States’ civil service are coping with COVID-19 are featured on the Executive Letter on pages 29-33.
The Regional News gives you a glimpse on how some of our very own CSC Regional Offices II, VII, and XII manage to adapt to digital transformation and continuously perform vital functions such as providing orientation on the Program to Institutionalize Meritocracy and Excellence in Human Resource Management (PRIME-HRM).

The Citizen’s Guide (pp. 15-17) provides a refresher on online government services. In light of the celebration of Buwan ng Wika in August, we also feature Komisyon sa Wikang Filipino and share some Filipino translations of words related to HR and digital transformation in the section Alam Mo Ba? (Did You Know? p. 18).

You can get more future-oriented insights on our HR Spotlight section (pp. 33-40) which contains articles that discuss emerging HR practices in recruitment, onboarding and performance management; building pandemic-proof leadership competencies; and the journey of the Philippine Institute for Development Studies (PIDS) during the pandemic.
Our Health and Wellness section (pp. 45-49) highlights the importance of empathic communication in the workplace and connecting with colleagues during pandemic.

Moreover, we encourage you to check out our Outlook section (pp. 19-22) and be inspired by the original compositions of featured civil servants and the winning photo entries for the PCSA Online Photography Contest titled “Journey to Our New Normal”.

It is our hope that the 3rd Quarter issue of the CS Reporter magazine for this year gives you valuable insights and inspiration to bounce forward through this age of meaningful transition.
Civil Service Commission


Download the CS Reporter 2nd Quarter Issue for 2020 now! 


This year’s second quarter has been very difficult for all of us. One day we were working and chatting with our colleagues within our office’s premises; the next day, we were instructed to stay at home due to the danger posed by COVID-19 transmission. Organizations were forced to implement alternative work arrangements. While our frontliners—medical and social workers, and law enforcers—risk their lives to faithfully perform their duties outside their homes, the rest of us navigate through unfamiliar circumstances to shape our new normal in and outside our workplaces, prioritizing as well our personal and family members’ health and safety.

All of these were not easy things to deal with. People encountered varying levels of stress and anxiety. It is with this understanding and empathy that the Civil Service Commission (CSC) offers you its 2nd Quarter Issue of the CS Reporter magazine. As the central human resource institution of the Philippine government, we believe that now is a most opportune time to highlight public service heroism and human resource (HR) innovations.

We highlight in the News section the CSC’s response to the COVID-19 workplace challenges through the issuances that we released. These include CSC Memorandum Circular No. 10, s. 2020 or the Revised Interim Guidelines for Alternative Work Arrangements and Support Mechanisms for Workers in the Government During the Period of State of National Emergency Due to COVID-19 Pandemic, and CSC-DOH-DOLE Joint Memorandum Circular No. 1, s. 2020 or the Occupational Safety and Health (OSH) Standards for the Public Sector (see page 50).

We gathered stories of COVID-19 frontliners, placing in the limelight the man behind the Filipino-made COVID-19 detection kit—Dr. Raul V. Destura (story on page 22). In the Citizen’s Guide and HR Spotlight sections, we recognize organizations that introduced digital innovations in public service delivery (see page 17) and HR best practices in the new normal (see page 32).

Spotlight is also on people’s mental health these days as many of us try to cope with feelings of isolation, the blurring of work and family time, and the stress and anxiety for our own safety. See our Health and Wellness at Work section to regain some clarity on how to look after one’s wellbeing in these trying times (see page 47).

You are not alone. The CSC is here to help in any way it can as an institution—whether it is through crafting policies, holding webinars, or any other platforms where we can inspire government workers, especially leaders, to step up in this crisis. In my keynote message delivered during the Chief Information Officer Forum last 25 June 2020, I emphasized that “the future belongs to the most agile individuals and organizations who are willing to accelerate and embrace new possibilities presented by technology and paradigm shifts. This will signal the emergence of public sector leaders who do not shy away from the challenges brought by the Fourth Industrial Revolution but gravitate toward it; who do not see digital advancement as threatening but welcome it as something creative, exciting, inspiring, and enriching.” If you wish to see the full transcript of this keynote message, see the Executive Letter on page 28.

We dedicate this issue to all our valued stakeholders in the hope that through the stories that we feature, we can inspire hope, courage, and action despite this seemingly paralyzing pandemic. While we feature individuals and organizations who are courageously braving the odds, this issue also invites everyone to introspect, look from within, and listen to that voice inside each of us that says ‘You can do it. You can still make a difference despite these circumstances. This too shall pass. Be brave.’

Mabuhay ka, lingkod bayani!


(Sgd.) Alicia dela Rosa-Bala
Civil Service Commission


The CSC released the Interim Guidelines on Appointments and Other Human Resource Actions for the Period of State of Calamity Due to COVID-19 Pandemic (CSC Memorandum Circular No. 14), laying down the parameters on appointment processes and other HR actions for the said period.
HR processes included in the guidelines are publication and posting of vacant positions; recruitment and selection process; issuance of appointments; assumption to duty; probationary period; reassignment, detail, transfer, and designation; and filling up of vacant positions resulting from promotion.
These interim guidelines shall take effect retroactively on 16 March 2020 which is the date of the President’s declaration placing the entire country under the State of Calamity. The guidelines shall remain in force until the same has been lifted by the President of the Philippines.
These interim guidelines shall apply only to appointments to first and second level positions, including second level executive/managerial positions in the career service, and those appointed to the non-career service who are non- presidential appointees.
Click here  for the full text of CSC Memorandum Circulars No. 14, s. 2020