Congratulations to the winning entry for the #MakuhaKaSaARTA Photo Contest! Entry no. 1 by Denver Alcantara Moreno is the official winner. He will receive a cash prize of PHP 10,000 and a certificate.

 

"KAWANI NG GOBYERNO: MAKABAGONG BAYANI SA BAGONG MILENYO: Ang Philippine Veterans Affairs Office (PVAO) ay isang sangay ng pamahalaan na may mandatong magbigay ng serbisyo para sa mga beterano na nakipagsapalaran noong ikalawang digmaang pandaigdig. Sa larawan, makikita ang isang kawani ng PVAO na inaalalayan ang isang beterano."

The photo entry with the most number of Likes is entry no. 18 by Philip Cesar Mayoc Pingaron. He will receive a cash prize of PHP 5,000 and a certificate.

The other semi-finalists will receive P2,000 and a certificate as consolation prize. These are entry nos.:

24, 2, 25, 7, 20, 19, 3, 15, 26, 5, 17, 30, 14, 4, 13, 16, 21, and 23. (View all entries in this Facebook Album: https://goo.gl/3pVU2X)

The ARTA Program Management Team will send winners and semi-finalists the instructions on claiming prizes through email.

A big thanks to all who joined the contest! Thank you for supporting CSC's efforts in cutting red tape in the public service.

 

The Civil Service Institute (CSI) invites interested individuals to take part in the following courses scheduled from September to October 2017:


SEPTEMBER 2017

Course Title and Description

Dates

Click to read more:

Career Development Program and Succession Management

Career planning, career development and succession planning are integral components of an effective HRM.  Career plans provides people in the organization a sense of direction, access to career opportunities, and for them to be able to effectively pursue career progress and goals. While outlining career paths is vital, there should also be a mechanism designed to identify and prepare the next generation of leaders.

This three-day course aims to assist HRMPs and managers in helping employees craft individual career development plans, help them become career coach in honing employee’s skills and in exploring various career development opportunities.  Corollary to this, this course will enable the participants to install a program that will build a pool of potential successors and prepare the next generation of leaders, thus ensuring continuity and growth towards a high performing organization.

September 6-8

*FULL*

Knowledge Management for Leaders

As defined by Daven Port (1994), Knowledge Management is a process of capturing, distributing, and effectively using knowledge. Such knowledge is increasingly recognized as a critical competitive advantage and a driver of efficiency and effectiveness for all organizations.

This program demonstrates Knowledge Management as a tool which equips participants with varied approaches in using the organization’s information assets such as database, policies, procedures and expertise.

September 6-7

*FULL*

CSI Leadership Series: Leading Smart Organizations

The CSI Leadership Series is a learning and networking event held on a quarterly basis designed to inspire government executives, directors and managers to continually enhance their leadership effectiveness. It showcases the best practices of successful leaders and managers in both the government and the private sectors. It is based on the premise that an executive or manager has the power of influence and the capability to bring about significant impact on people and organizations especially on those they work with or whom they serve.

September 6

http://csi.csc.gov.ph/event/csi-leadership-series-leading-smart-organizations/?instance_id=4307

Workplace Learning and Development

This is a three-day course that shall enable middle-level Human Resource Management Practitioners to acquire the competency to enable their respective organizations to pursue strategic directions through the development of mission critical competencies. The course will provide participants with a systematic approach to managing workplace learning and enable them to prepare learning and development plan.

September 12-14

http://csi.csc.gov.ph/event/workplace-learning-development-program-6/?instance_id=4289

Recruitment, Selection, and Placement

This three-day course highlights the critical role of Human Resource Management Practitioners in the Recruitment, Selection and Placement. The course discusses the core principles, processes and practices of Competency-Based Recruitment, Selection and Placement System and will enable the participants to develop an effective recruitment system that will impact on the quality of acquired human resources in the organization.

September 13-15

http://csi.csc.gov.ph/event/recruitment-selection-and-placement-3/?instance_id=4291

Program/Course Delivery and Administration

This is a two- day course that shall enable Learning and Development Practitioners to deliver and administer the implementation of programs/courses from planning to the preparation of terminal reports. This involves: pre-course activities such as preparing course plans and budgets, organizing resources, coordinating with resource persons and participants and preparing learning materials; course proper activities such as establishing and managing the learning environment, linking modules and managing resource persons; and, post course activities such as administering evaluation instruments, closing the course and preparing a terminal report.

September 14-15

http://csi.csc.gov.ph/event/programcourse-delivery-and-administration-4/?instance_id=4293

Ethical Leadership

This three-day course offers government leaders learning opportunity to explore the bedrock of ethical leadership and decision-making. It guides the participants through group exercises, individual reflection and in-depth discussions.

September 19-21

*FULL*

Strategic HR

This is a three-day course that will enable middle-level HR Practitioners to identify HR strategies that will directly and effectively support their respective organizations to achieve strategic directions by adopting a strategic mind-set and an integrated approach to HR Management.

September 27-29

http://csi.csc.gov.ph/event/strategic-hr-9/?instance_id=4305

Women in Leadership Development

This program will help participants to think positively about developing leadership practices that are fitted to their organizational context.  It will provide them with the knowledge and mindset to overcome the challenges to further success and to increase their promotional opportunities.  Participants will be able to share their personal experiences to provide practical learning about leadership and how to navigate their way in complex executive/managerial roles.

September 27-28

http://csi.csc.gov.ph/event/women-in-leadership-development-4/?instance_id=4369

 

OCTOBER 2017

Facilitators’ Training on Open Space Technology

This 2-day workshop introduces the benefits, principles and process of facilitating Open Space Technology (OST), a technique which enables facilitation of small groups with at least 5 participants to large groups with at most 2,000 participants grounded on the premise that the world is self-organizing.  Part of the workshop is gaining actual experience as a participant in an OST event.

October 3-4

http://csi.csc.gov.ph/event/facilitators-training-on-open-space-technology-ost-3/?instance_id=4410

Ethical Leadership

This three-day course offers government leaders learning opportunity to explore the bedrock of ethical leadership and decision-making. It guides the participants through group exercises, individual reflection and in-depth discussions.

October 4-6

*FULL*

Competency-Based HR

This two-day course introduces the participants to Competency-Based Human Resource as a strategy towards integrating the various sub-functions of human resources management. The course emphasizes the benefits organizations derive from a Competency-Based HR, its features and what it will take in terms of processes, time and resources to develop, install and implement a Competency Framework.

October 5-6

http://csi.csc.gov.ph/event/competency-based-hr-9/?instance_id=4333

Strategic Performance Management System

This is a three (3)-day course that will enable middle-level HR Management Practitioners to review their existing performance management system and rewards and recognition program and formulate a strategic approach to performance management. The course emphasizes the linkage between individual employee performance to the organizational performance through properly crafted SMART Objectives. The course also emphasizes the use of mentoring and coaching to monitor and continually improve performance.

October 10-12

http://csi.csc.gov.ph/event/strategic-performance-management-system-10/?instance_id=4336

Strategic Planning

The Strategic Planning workshop aims to enhance the competencies of managers and leaders in setting the organization’s strategic directions, aligning their unit-level operational plans with the strategic plan, and managing change. This is expected to contribute towards the improvement of the performance management and communication competencies of top and middle management, encourage them to work together as a team in setting and aligning the strategic and operational directions of the agency, and ensure an integrated planning culture within the entire organization. This training provides guidance, tools and techniques in replicating specific processes and sustaining productive interaction among critical stakeholders and process owners aimed at institutionalising a procedure for planning that can be periodically undertaken and improved.

A Strategic Plan is a document that defines an organization’s priorities, approaches, objectives and strategies. It also defines where an organization wants to go and how it wants to get there. From the Strategic Plan flows Operational Plans, Action Plans and Individual Performance Plans.

The Strategic Planning Workshop is a step-by-step guide on how agreements are made towards a unified strategic direction of an organization.

October 10-11

*FULL*

Program/Course Design and Development

This is a two-day course that shall enable Learning and Development Practitioners to design curriculum, programs and courses and develop learning materials. This involves: reviewing and expanding learning objectives; sourcing, selecting and sequencing content; selecting learning methodologies and activities; and, developing PowerPoint Presentations, Facilitator’s Guide, Participant Manual and other learning materials.

October 12-13

http://csi.csc.gov.ph/event/programcourse-design-and-development-5/?instance_id=4338

Mentoring and Coaching

Coaching has been proven to be a powerful intervention in improving individual and organizational performance. The course aim to provide participants with tools and techniques for creating a mentoring and coaching culture in their respective organization. It also stresses the important roles and challenges of HR Practitioners in installing and maintaining a coaching and mentoring program.

October 17-18

http://csi.csc.gov.ph/event/mentoring-and-coaching-5/?instance_id=4340

Learning Facilitation

This is a two-day course that shall enable Learning and Development Practitioners to acquire facilitating skills and effectively facilitate learning based on the Learning Cycle framework.

October 19-20

*FULL*

Gender Sensitivity – Training of Facilitators

This workshop aims to enable prospective facilitators to gender sensitize their participants by being gender sensitive themselves. This is achieved by exploring and articulating gender issues, clarifying differences between sex and gender, revealing the roles of society and its institutions in perpetuating gender discrimination/bias as manifested through marginalization, multiple burden, stereotyping, personal development, and violence against women. The workshop also aims to equip prospective facilitators with presentation and facilitation skills to efficiently and effectively conduct Gender Sensitivity Seminar in their respective agencies.

October 24-27

http://csi.csc.gov.ph/event/gender-sensitivity-training-of-facilitators-6/?instance_id=4347

Strategic Planning

The Strategic Planning workshop aims to enhance the competencies of managers and leaders in setting the organization’s strategic directions, aligning their unit-level operational plans with the strategic plan, and managing change. This is expected to contribute towards the improvement of the performance management and communication competencies of top and middle management, encourage them to work together as a team in setting and aligning the strategic and operational directions of the agency, and ensure an integrated planning culture within the entire organization. This training provides guidance, tools and techniques in replicating specific processes and sustaining productive interaction among critical stakeholders and process owners aimed at institutionalising a procedure for planning that can be periodically undertaken and improved.

A Strategic Plan is a document that defines an organization’s priorities, approaches, objectives and strategies. It also defines where an organization wants to go and how it wants to get there. From the Strategic Plan flows Operational Plans, Action Plans and Individual Performance Plans.

The Strategic Planning Workshop is a step-by-step guide on how agreements are made towards a unified strategic direction of an organization.

October 24-25

http://csi.csc.gov.ph/event/strategic-planning-2/?instance_id=4431

 

Theme: Dekada na ang ARTA: Sa Matapat, Mahusay at May Malasakit na Serbisyo Publiko, Bayan ang Panalo

As stated in Article II, Section 27 of the 1987 Constitution, the State shall maintain honesty and integrity in the public service and shall take positive and effective measures against graft and corruption. This was the basis of Republic Act No. 9485, otherwise known as the Anti-Red Tape Act (ARTA) of 2007, signed into law on June 2, 2007.

The ARTA aims to promote efficiency and transparency in government with regard to the manner of transacting with the public. ARTA provided the impetus for the Civil Service Commission (CSC) to enjoin government agencies to implement service delivery improvements such as draw up and display the Citizen’s Charters, implement anti-fixer measures, and install public assistance desks.

In the ten years of its implementation, noticeable changes have been observed in the overall quality of government frontline services. ARTA has reversed the old service delivery model that puts primacy on the role of the agency. Now, citizens are at the center through the creation of a landscape of openness, customer feedback and third-party assessment toward improving the public’s experience with government services.

Service excellence is also becoming the norm as access to public service information was expanded through the Citizen’s Charter, and the Contact Center ng Bayan. Citizen participation was maximized by translating feedback collected through the Report Card Survey (RCS) into information for government agencies’ service improvement. Citizens can exact accountability as RCS data determines whether a government office gets technical assistance through the Service Delivery Excellence Initiative and disciplinary action for poor performance, or reward through the Citizen’s Satisfaction Center Seal of Excellence Award, a performance incentive for exemplary public frontline service delivery.

To celebrate the gains of ARTA and solicit inputs from partners and stakeholders on its continued implementation, all government agencies are enjoined to be part of the Dekada na ang ARTA celebration which the CSC will spearhead.

The following activities are to be undertaken at the national, regional, and local levels. Government agencies have the option to do their own version of the activities and contests:

Dates

Activity

Description

June to December 2017

Dekada na ang ARTA Video

A video-tribute on the 10th year of ARTA from CSC Chairperson Alicia dela Rosa-Bala is available for download in the CSC’s website (www.csc.gov.ph).

June 12 to September 2017

#MakuhaKaSaARTA Photography Contest*

The “#MakuhaKaSaARTA photography contest aims to capture excellent public service (physical setup, frontliners, or clients) through photography.

The contest mechanics is posted at www.csc.gov.ph.

June 12 to December 31, 2017

Display of the Dekada na ang ARTA Streamer in all government offices**

The Dekada na ang ARTA streamer may now be downloaded in the CSC’s website.

June to September 2017

Presentation of Agency Performance

CSC shall present to the agency heads their performance and compliance with CSC’s human resource (HR) programs.

June 11-12, 2017

Launch of Dekada na ang ARTA during the June 12 Independence Day Celebration

An exhibit and information booth on the Dekada na ang ARTA celebration will be on display at the Rizal Park from June 11 to 12. Other activities will be organized as part of the efforts to raise awareness on the relevance of ARTA.

July 4-6, 2017

Dekada na ang ARTA at the 5th Public Sector Human Resource Symposium

The ARTA Caravan is one of the highlights of the 5th HR Symposium.   Participants can avail of frontline services from participating government agencies.


For further queries and concerns, your office may get in touch with the CSC’s Public Assistance and Information Office at telephone nos. (02) 9314180 and 9317993 or email This email address is being protected from spambots. You need JavaScript enabled to view it. . Visit www.csc.gov.ph for updates and announcements.

 

* Download the photo contest guidelines here

** Download the streamer here

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