| Performance Pledge |
We, the officials and employees of the Civil Service Commission,
commit to: |
| Serve you promptly, efficiently, and with utmost courtesy
by authorized personnel with proper identification
from Mondays to Fridays, 8:00 a.m. to 5:00 p.m., without noon break; |
| Ensure strict compliance with service standards, with
written explanation for any delays in frontline services; |
| Respond to your complaint about our services the
soonest or within the day through our complaint and assistance desk and take corrective measures; |
| Value every citizen’s comments, suggestions, and needs,
including those with special needs such as the differently-abled, pregnant women, and senior citizens; and |
| Empower the public through 24/7 access to information
on our policies, programs, activities and services through our website (www.csc.gov.ph [or RO/FO
website]), TextCSC (0917-8398272 [or RO/FO TextCSC number]). |
All these we pledge,
because YOU deserve no less. |
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