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How to Avail of the Service:

StepApplicant/ClientService ProviderDuration of Activity
(under Normal
Circumstances)

Person in
Charge

FeesForm
 1 File the complaint/appeal
along with the requirements
at IRMO receiving counter.
Receive the complaint/
appeal and other
documents, if any, and
require the client to pay
the filing fee.
2 minutes CMD-Officer of
the day (OD)
   
 2 Pay to the cashier. Process payment and issue
Official Receipt (O.R.) and
Notice of Payment.
2 minutes Cashier P500.00*  
 3 Return to the receiving
counter. Present O.R. and
Notice of Payment.
Receive Notice of Payment
and the complaint/appeal.
1 minutes CMD-OD    
4 Receive the receiving copy
of the complaint/appeal.
Issue the receiving copy to
the client.
1 minutes CMD-OD    
END OF TRANSACTION

Filing of Motions for Reconsideration

StepApplicant/ClientService ProviderDuration of Activity
(under Normal
Circumstances)

Person in
Charge

FeesForm
 1 File the motion for
reconsideration at IRMO
receiving counter.
Receive the motion for
reconsideration and
issue the receiving copy
to the client.
3 minutes CMD-Officer
of the day
(OD)
None
END OF TRANSACTION

*Filing fee for Complaint is SUSPENDED per OM No. 92, s. 2012

 

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